Who we are?
Carer Mates is a team of experienced professionals who have worked at different level in NDIS and health industry. We provide a wide array of services and programs besides support for individuals with disabilities so they can live a normal life. We serve Darwin, Katherine, and some regional areas in NT and Our goal is to empower people with physical and mental impairments. As a service provider, we follow our basic principles that include Respect, Excellence, & Courage and maintaining integrity. We encourage individual well-being and value Diversity.
Since you deserve the best, we will provide you with the highest level of care.
We understand the complications involved in NDIS. But you need not worry about it since we will walk you through the same, taking a simplified approach. For this reason, we support and help them navigate through each plan. Additionally, we guide them into reaching their objectives while explaining the steps involved in the process. Our team assists participants and develops support plans suited to their needs.
Get Ready to Discover the Difference
Our Carer is not just ordinary carer, we train them individually so that they can meet the requirements of their clients. At the same time, we guide them so that they can assist participants flexibly while following the Code of Conduct at all times. Additionally, as carers, we focus on developing a professional relationship with our clients. This helps the participants to communicate their problems seamlessly with us. Besides, our carers are polite and encourage empowering behaviour. Additionally, our caregivers coordinate with the participants and their family members to provide comprehensive support. Our management team work hard to put our value in practice. This distinguished our support worker at Carer Mates.
How we deliver services that help achieve goals?We develop an internal goal plan tailored to the participant’s requirements. This plan is a roadmap towards assistance with achieving their goals. Additionally, we implement the plan so that participants can learn how to accomplish tasks stepwise. However, we make sure that they can achieve their goals without facing pressure. We update and modify the goal plans based on the feedback that we get from our clients or their guardians and their carers because they can understand the progress better. In addition, we actively collaborate and communicate with support coordinators/plan managers while assisting our clients.
Why do we do it?
We want to make the lives of the individuals with disabilities better. Besides, we wish a happy and normal life for them since this is a fundamental right for all humans.